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FREQUENT QUESTIONS

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When can I apply or lease an apartment?

We are leasing NOW! Sign before it’s too late!

How much is rent?

It depends on the unit type. You can find pricing on our floor plans page.

What is the pet policy?

Pets are welcome at The Factory!

Residents are responsible for their pets and any damages that may occur.

How do I submit a service request?

Please login to your residential portal to submit your maintenance request.

What are the lease terms?

We offer 6 and 12 month leases. Lease term availability may vary by apartment home, and may impact pricing.

What fees should I expect when moving in and living at the property?

Fee Transparency

Initial Move In Fees

Administrative Fee $250
Application Fee $50
Security Deposit $500 OAC

Essential Monthly

Utilities Water/Sewer/Trash, Common Area Gas/Power billed back
Trash billed back to tenant monthly – required
Valet Trash None
Renters Insurance $15 for RLL or tenant can provide their own
Amenities No additional fee
Technology / Communications $105 – required monthly
Pest Control Included in communication package

Add Ons

Pet Deposit $250
Pet Fee $250
Pet Rent $25 per pet
Storage Fee None
Key Fob Fee $75 fob replacement
Parking Fee $100–$250 (opt-in)

Situational Fees

Animal Violations $25
Insurance Violation $0
Late Payment 10% of rent
Returned Payment $25
Lease Termination Fee equal to 2 months rent + 60 day notice
Lease Violation $25–$50
Early Termination Termination fee equal to 2 months rent + 60 day notice
Required Cleaning Fees Liable for reasonable cleaning charges at move out
Key Fob Fee $75 fob replacement

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